Privacy Policy

Effective Date: September 14, 2026

Front Step Home Buyers is a DBA of Dello Properties LLC (“Front Step,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect information when you visit frontstephomebuyers.com, submit information through our website, or communicate with us.

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Your name

  • Phone number

  • Email address

  • Property address

  • Information about a property you may be interested in selling

  • Any other information you provide through a form, phone call, text message, email, or other communication

We may also automatically collect certain technical and usage information when you visit our website, including information about your browser or device, pages viewed, referring website, approximate location, and how you interact with the site.

How We Use Your Information

We may use the information we collect to:

  • Respond to your inquiry

  • Evaluate a property you may be interested in selling

  • Contact you regarding your property or request

  • Provide and improve our website and services

  • Understand how visitors use our website

  • Measure website traffic and performance

  • Maintain the security and operation of our website

  • Comply with legal obligations

Providing information through our website does not obligate you to sell your property or accept an offer from Front Step.

Phone, Text, and Email Communications

If you provide us with your phone number or email address, we may use that information to respond to your inquiry and communicate with you about your property.

Standard message and data rates may apply to text messages. You may ask us to stop contacting you by text or email at any time.

Cookies and Analytics

Our website is hosted by Squarespace and may use cookies and similar technologies that are necessary for the website to function and that help us understand how visitors use the site.

We also use Google Analytics to measure website traffic and usage. Google Analytics may collect information such as browser and device information, approximate geographic location, pages visited, session activity, and other information about how visitors interact with the website. Google Analytics uses cookies and similar technologies to distinguish visitors and sessions.

Google Analytics may use an IP address during processing to provide services such as approximate geographic reporting, but Google states that raw IP addresses are not logged or stored in Google Analytics.

Squarespace may also use necessary, analytics, and performance cookies in connection with hosting and operating the website.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect how some website features function.

How We Share Information

We may share information with service providers that help us operate our business and website, such as:

  • Website hosting providers

  • Analytics providers

  • Customer relationship management and communication providers

  • Title companies, attorneys, closing professionals, or other parties involved in evaluating or completing a property transaction

  • Other vendors that provide services on our behalf

We may also disclose information when required by law, to protect our rights or property, or in connection with a merger, sale, or transfer of all or part of our business.

We do not sell your personal information for money.

Data Security

We use reasonable administrative and technical measures designed to protect the information we maintain. However, no website, electronic communication, or data storage system can be guaranteed to be completely secure.

Data Retention

We may retain information for as long as reasonably necessary to respond to inquiries, maintain business records, evaluate or complete transactions, comply with legal obligations, and operate our business.

Your Choices

You may contact us to request that we correct or delete personal information you have provided to us, subject to any information we are required or permitted to retain for legal or legitimate business purposes.

You may also disable or delete cookies through your browser settings.

Third-Party Websites

Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our website and services are intended for adults and are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, or legal requirements. The effective date at the top of this page will indicate when the policy was last updated.

Contact Us

If you have questions about this Privacy Policy or the information we have collected about you, contact:

Front Step Home Buyers
Dello Properties LLC
Email: joe@delloproperties.com